{"id":372842,"date":"2026-10-24T05:51:44","date_gmt":"2026-10-24T02:51:44","guid":{"rendered":"https:\/\/centralsun.com\/?page_id=372842"},"modified":"2026-10-24T05:51:44","modified_gmt":"2026-10-24T02:51:44","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/centralsun.com\/fr\/conditions-generales-de-vente\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de vente"},"content":{"rendered":"\t\t
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\n\t\t\t\t\tConditions g\u00e9n\u00e9rales de vente\t\t\t\t<\/div>\n\t\t\t\n\t\t\t
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1. Informations g\u00e9n\u00e9rales
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\nLa boutique en ligne Centralsun.com (ci-apr\u00e8s la \u00ab Boutique en ligne \u00bb) appartient \u00e0 Centralsun O\u00dc, code d\u2019immatriculation 14887461, dont le si\u00e8ge est situ\u00e9 P\u00e4rnu mnt 102, 11312 Tallinn, comt\u00e9 de Harju, Estonie.
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\nEn passant commande sur la Boutique en ligne, le client accepte les pr\u00e9sentes Conditions g\u00e9n\u00e9rales de vente.
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\n2. Produits et prix
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\nToutes les images de produits affich\u00e9es sur la Boutique en ligne repr\u00e9sentent des produits r\u00e9els. Toutefois, en raison de variations naturelles et des diff\u00e9rents r\u00e9glages d\u2019\u00e9cran, de l\u00e9g\u00e8res diff\u00e9rences de couleur, de texture ou d\u2019aspect peuvent appara\u00eetre.
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\nNos produits \u00e9tant des aliments naturels et des superaliments, le go\u00fbt, la couleur et la texture peuvent varier d\u2019un lot \u00e0 l\u2019autre.
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\nTous les prix sont affich\u00e9s \u00e0 c\u00f4t\u00e9 des produits. Les frais de livraison sont ajout\u00e9s lors du paiement et d\u00e9pendent du pays de destination et du mode de livraison.
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\nNous nous r\u00e9servons le droit de modifier les prix et les informations sur les produits sans pr\u00e9avis.
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\n3. Passer une commande
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\nPour passer une commande :
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\nAjoutez les produits souhait\u00e9s au panier.
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\nSaisissez les informations personnelles et de livraison n\u00e9cessaires.
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\nChoisissez le mode de livraison souhait\u00e9.
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\nChoisissez l\u2019un des moyens de paiement disponibles.
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\nLe montant total \u00e0 payer est affich\u00e9 lors du paiement, avant la confirmation du paiement.
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\nLe contrat de vente est r\u00e9put\u00e9 conclu d\u00e8s que le paiement a \u00e9t\u00e9 re\u00e7u.
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\nSi un produit n\u2019est plus disponible apr\u00e8s la commande, le client en est inform\u00e9 dans les meilleurs d\u00e9lais et le montant pay\u00e9 (y compris, le cas \u00e9ch\u00e9ant, les frais de livraison) est rembours\u00e9 sous 14 jours.
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\n4. Moyens de paiement
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\nCentralsun.com propose des moyens de paiement s\u00e9curis\u00e9s :
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\nPayPal
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\nPaiement par carte de cr\u00e9dit ou de d\u00e9bit via Stripe (Visa, MasterCard, Apple Pay et Google Pay lorsqu\u2019ils sont disponibles)
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\nKlarna (disponible dans certains pays)
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\nPaiement bancaire direct (lorsqu\u2019il est disponible)
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\nTous les paiements sont trait\u00e9s dans un environnement s\u00e9curis\u00e9 et chiffr\u00e9. Centralsun.com n\u2019a pas acc\u00e8s aux donn\u00e9es compl\u00e8tes de carte ni aux identifiants bancaires.
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\n5. Exp\u00e9dition et livraison
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\nCentralsun exp\u00e9die dans le monde entier depuis l\u2019Estonie.
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\nUnion europ\u00e9enne
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\nLes commandes au sein de l\u2019Union europ\u00e9enne sont livr\u00e9es par des op\u00e9rateurs postaux nationaux de confiance et leurs partenaires de livraison.
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\nLes frais de livraison sont calcul\u00e9s lors du paiement.
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\nLa livraison gratuite est disponible pour toutes les destinations de l\u2019UE. Le montant minimum de commande requis pour la livraison gratuite d\u00e9pend du pays de destination et est affich\u00e9 lors du paiement.
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\nHors de l\u2019Union europ\u00e9enne
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\nLes commandes \u00e0 destination de pays hors de l\u2019Union europ\u00e9enne sont exp\u00e9di\u00e9es par DHL Express.
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\nLes frais de livraison sont calcul\u00e9s lors du paiement.
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\nLa livraison gratuite est disponible pour les destinations internationales. Le montant minimum de commande requis d\u00e9pend du pays de destination et est affich\u00e9 lors du paiement.
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\nPour les envois DHL Express, les frais de livraison peuvent diminuer automatiquement \u00e0 mesure que des articles sont ajout\u00e9s au panier.
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\nD\u00e9lai de pr\u00e9paration
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\nLes commandes pass\u00e9es un jour ouvr\u00e9 avant 16 h 00 (heure de l\u2019Estonie, EET) sont g\u00e9n\u00e9ralement exp\u00e9di\u00e9es le jour m\u00eame ou le jour ouvr\u00e9 suivant.
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\nLes commandes pass\u00e9es le vendredi apr\u00e8s 16 h 00 ou pendant le week-end sont trait\u00e9es le jour ouvr\u00e9 suivant.

\nSi un envoi ne peut pas \u00eatre livr\u00e9 en raison d\u2019une adresse incorrecte ou incompl\u00e8te fournie par le client, le client prend en charge tous les frais qui en d\u00e9coulent. Cela comprend les frais de livraison initiaux, les frais de retour et, le cas \u00e9ch\u00e9ant, les frais de r\u00e9exp\u00e9dition si la commande doit \u00eatre envoy\u00e9e \u00e0 nouveau.
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\nLes m\u00eames conditions s\u2019appliquent si le client ne retire pas l\u2019envoi au point de retrait d\u00e9sign\u00e9 pendant le d\u00e9lai de conservation.
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\nDans ces cas, les frais de livraison ne sont pas remboursables et la Boutique en ligne n\u2019est pas tenue de r\u00e9exp\u00e9dier la commande sans paiement suppl\u00e9mentaire.
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\n6. Douane et droits d\u2019importation
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\nPour les commandes exp\u00e9di\u00e9es hors de l\u2019Union europ\u00e9enne, des droits de douane, taxes ou frais d\u2019importation peuvent s\u2019appliquer selon la r\u00e9glementation du pays de destination.
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\nCes frais sont \u00e0 la charge du client. Nous vous recommandons de contacter l\u2019administration douani\u00e8re de votre pays pour obtenir des informations d\u00e9taill\u00e9es.
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7. Droit de r\u00e9tractation et retours<\/strong><\/p>
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Les consommateurs particuliers disposent d\u2019un droit de r\u00e9tractation qu\u2019ils peuvent exercer en informant Centralsun dans un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception des produits. Le droit de r\u00e9tractation ne s\u2019applique pas aux personnes morales ni aux clients professionnels.<\/p>
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Apr\u00e8s la notification de la r\u00e9tractation, les produits doivent \u00eatre renvoy\u00e9s sans retard excessif et au plus tard dans les 14 jours suivant la date de la notification.<\/p>
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Le client prend en charge les frais directs de renvoi, y compris lorsque la livraison initiale \u00e9tait gratuite. Centralsun prend en charge les frais de retour pour les produits d\u00e9fectueux ou livr\u00e9s par erreur, ou lorsqu\u2019elle s\u2019y est express\u00e9ment engag\u00e9e.<\/p>
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Les frais de la livraison standard initiale sont rembours\u00e9s conform\u00e9ment au droit de la consommation applicable ; le surco\u00fbt \u00e9ventuel d\u2019un mode de livraison plus co\u00fbteux choisi par le client n\u2019est pas rembours\u00e9. Le remboursement est effectu\u00e9 dans le d\u00e9lai l\u00e9gal et peut \u00eatre diff\u00e9r\u00e9 jusqu\u2019\u00e0 la r\u00e9ception des produits ou jusqu\u2019\u00e0 ce qu\u2019une preuve d\u2019exp\u00e9dition du retour soit fournie.<\/p>
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Le client ne peut manipuler les produits que dans la mesure n\u00e9cessaire pour \u00e9tablir leur nature, leurs caract\u00e9ristiques et leur bon fonctionnement, et il est responsable de toute d\u00e9pr\u00e9ciation r\u00e9sultant d\u2019autres manipulations. L\u2019ouverture d\u2019un produit n\u2019emp\u00eache pas automatiquement son retour. Les exceptions l\u00e9gales comprennent notamment les biens susceptibles de se d\u00e9t\u00e9riorer ou de se p\u00e9rimer rapidement et les biens scell\u00e9s ne pouvant \u00eatre renvoy\u00e9s pour des raisons de protection de la sant\u00e9 ou d\u2019hygi\u00e8ne apr\u00e8s avoir \u00e9t\u00e9 descell\u00e9s. <\/p>
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\n8. Produits d\u00e9fectueux
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\nSi un produit est d\u00e9fectueux ou ne correspond pas \u00e0 la commande, veuillez nous contacter imm\u00e9diatement \u00e0 l\u2019adresse :
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\n\ud83d\udce7 info@centralsun.com
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\nNous vous indiquerons la marche \u00e0 suivre pour le retour ou le remplacement.
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\n9. Limitation de responsabilit\u00e9
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\nCentralsun O\u00dc ne saurait \u00eatre tenue responsable :
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\nDes retards caus\u00e9s par les transporteurs
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\nDes retards li\u00e9s aux formalit\u00e9s douani\u00e8res
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\nDes dommages indirects ou cons\u00e9cutifs
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\nNotre responsabilit\u00e9 est limit\u00e9e \u00e0 la valeur des produits achet\u00e9s.
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\n10. Protection des donn\u00e9es
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\nLes donn\u00e9es personnelles sont trait\u00e9es conform\u00e9ment \u00e0 notre Politique de confidentialit\u00e9 et \u00e0 la l\u00e9gislation applicable en mati\u00e8re de protection des donn\u00e9es.
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\n11. Droit applicable
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\nLes pr\u00e9sentes Conditions g\u00e9n\u00e9rales de vente sont r\u00e9gies par le droit de la R\u00e9publique d\u2019Estonie.
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\nTout litige sera tranch\u00e9 conform\u00e9ment au droit estonien.
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\n12. Coordonn\u00e9es
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\nCentralsun O\u00dc
\nP\u00e4rnu mnt 102
\n11312 Tallinn
\nEstonie
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\nE-mail : info@centralsun.com
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\nSite web : www.centralsun.com<\/h1> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Conditions g\u00e9n\u00e9rales de vente 1. Informations g\u00e9n\u00e9rales La boutique en ligne Centralsun.com (ci-apr\u00e8s la \u00ab Boutique en ligne \u00bb) appartient<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-372842","page","type-page","status-publish","hentry"],"yoast_head":"\nConditions g\u00e9n\u00e9rales de vente — Centralsun<\/title>\n<meta name=\"description\" content=\"Conditions g\u00e9n\u00e9rales de vente 1. 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