Here you can find terms and conditions for our online store.
The owner of the online store Centralsun.ee (hereinafter the online store) is Centralsun OÜ (registry code 14887461), located at Mereääre tee 58-2, Tammneeme, Viimsi parish, Harju County.
Validity of the sales contract; goods and price information
All the pictures of the goods in the online store are made of real products, but depending on the batch and the computer monitor, printer colors, etc., there may be color differences between the picture and reality.
If you consume some of the products regularly and for a longer period of time, you may notice that the color, taste, etc. of some products (especially fruit powders) may somewhat differ due to the natural differences occurring in nature.
The terms of sale apply to the goods purchased from the online store.
The prices of the products sold in the online store are shown next to the products. Prices are without VAT, because Centralsun OÜ is not subject to VAT. A delivery fee will be added to the price. The goods will be delivered to the parcel machine of your choice.
The delivery fee depends on the location of the buyer and the method of delivery. The delivery fee is also displayed to the buyer when placing the order.
Delivery is free for orders over 70 €.
Product information is presented in the Online Store below the particular product.
Placing an order
To order the goods, you must add the desired products to the shopping cart.
To place an order, fill in the required data fields and select the appropriate method for delivery. The full amount of the fee is then displayed, which can be paid via a bank link or on the basis of an invoice sent to your mailbox.
The order is confirmed when the Seller receives the due amount to the bank account of the online store. To speed up the transaction, the customer can send a payment invoice to the e-mail email@example.com.
If the customer makes the payment using a bank link and clicks on the link “back to the merchant”, then this payment is immediately reflected in the Seller’s system and thus it is not necessary to send a payment invoice.
If the ordered goods cannot be delivered due to the end of the goods or for any other reason, the buyer will be notified as soon as possible and the money paid (incl. Delivery costs) will be refunded immediately, but not later than within 14 days of sending the notice.
The shipping costs are borne by the buyer and the corresponding price information is also displayed in the check out after you enter your address.
Via Maksekeskus AS you can pay with MasterCard and Visa debit/credit cards and bank links (Swedbank, SEB, Luminor, LHV, Coop etc.)
Payment with Estonian bank links takes place outside the E-shop in a secure payment environment mediated by Maksekeskus AS. The centralsun.ee e-shop does not have access to your bank’s data. Swedbank, SEB, Luminor, LHV, Coop, etc.)
Payment and settlement in the centralsun.ee e-store is made in euros.
Return of goods
Pursuant to § 56 (1) of the LPA, the customer has the right to withdraw from the contract within 14 days of receipt of the goods.
The right of withdrawal does not apply if the buyer is a legal entity/company.
The returned goods must be unused, undamaged, and in the original packaging.
The return of damaged goods will not cost you.
The postage costs of returning or exchanging the goods shall be borne by the buyer unless the reason for the return is non-conformity with the ordered or defective goods.
The customer will be reimbursed for the returned goods immediately, but not later than 14 days after receipt of the withdrawal application.
Use of coupons
Centralsun.ee uses discount coupons in its e-shop, which gives people the opportunity to receive a percentage discount when using coupons. If the coupon does not work for any reason, please contact us via firstname.lastname@example.org.