Return Policy

Goods purchased from the online store are subject to a 14 day return policy from the date of receiving the package. This right of return is designed to guarantee that the goods you receive are as ordered.

The conditions are as follows:

  • The returned goods must be unused and in their original packaging.
  • To return the goods, you must send us an application by e-mail to info(at) within 14 days of receiving the goods.
  • Returns are at the customer’s expense, and in this case, transport charges will not be refunded (unless the returned goods do not correspond to those ordered).
  • In the event of a return, the purchased product(s) must be returned immediately, but not later than in 30 days.
  • You will be refunded the money for the returned product(s) as soon as the goods have arrived to the warehouse, but not later than in 14 days.

The consumer’s right of return is provided for by law and is not specific to ordering from Centralsun’s online store.